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Policy

Privacy Policy

This policy explains how VYX handles your account data, sign-in email, trading wallet, payments, AI chat records, support information, and routine website data.

Last updated: October 10, 2026

Overview

VYX is a market scanner and AI trading desk. Some preferences stay in your browser. When you sign in, your account and what you build and do in it (desks, signals, alerts, settings, practice trades, and AI chats) are stored on our servers so they follow you across devices. The sections below also cover your sign-in email, a connected trading wallet, and paid plans.

Your Account And Email

You sign in with your email address. We use it to identify your account and to email you: sign-in codes and password links, alerts and desk digests you set up, and occasional messages from the VYX team. These emails are delivered through our email provider (Resend). If you set a password, we store only a hashed form of it, never the password itself.

Information You Provide

  • Support messages sent to vyx, and replies to emails we send you.
  • Technical details included in bug reports, such as browser version, symbol, interval, or logs.

Trading Wallet

Live trading is optional. If you connect a Hyperliquid wallet, we store its address and the trading key you approve for it on our servers, encrypted, so the desk can sign your orders on any device you sign into. That key can place and close orders but can never withdraw your funds, and disconnecting revokes it.

  • Your funds and positions stay on Hyperliquid. The app reads them from there to show them to you.
  • We keep a record of the orders VYX places for you and a copy of your fills from Hyperliquid, so Trades & PnL can show your history.

Payments

Paid plans are billed through Stripe. You enter your card on Stripe’s own checkout page, so we never see or store your card number. We share your sign-in email with Stripe to set up your billing, and we keep only the link to your Stripe customer and subscription and its status, so your plan stays current.

Local App Data

Pins, custom signal definitions, alert settings, and related workspace preferences may be stored locally in your browser. Clearing browser storage can remove this local state.

AI Chat

When you use the AI chat, we record the conversation: your messages, the AI replies, the market and desk context the app sends with them, and the actions the AI takes or proposes. Chat records are part of your VYX account data. We use them to provide the feature, fix problems, and improve the AI.

  • To answer you, your messages and that context are sent to the AI model providers that power the chat, through OpenRouter.
  • Our analytics provider receives copies of chat requests and replies so we can measure quality, cost, and errors.
  • Chat records are kept on an ongoing basis and are not deleted on a schedule.

Analytics And Hosting Logs

We use product analytics (PostHog) to understand how VYX is used and to catch errors. This includes usage events and session recordings, with typed input masked. Hosting providers may process routine request data such as IP address, user agent, referring page, requested URL, and timestamps for security and operations.

Contact

For privacy questions, or to ask for a copy of your data or for it to be deleted, email support@vyx.app.